What is Gross Net New ARR?
Net New ARR is the net change in Annual Recurring Revenue (ARR) over a period—what you actually grew after you add expansion and win-backs and subtract the revenue you lost from churn and downgrades. If you want to sanity-check the baseline before you start, it helps to anchor on your starting ARR and then reconcile the movement period-by-period with an ARR Growth Rate view.
In practice, Net New ARR is the number that connects revenue motion to operator decisions: it rolls straight into runway and burn conversations (because recurring growth changes how long cash lasts), and it shapes the story behind “healthy growth” metrics like Burn Multiple and Rule of 40—especially when you’re comparing growth efficiency across months or quarters.
Gross New ARR (as defined in this calculator) focuses on the engine that adds ARR before leakage: it isolates new-customer ARR and optional reactivation ARR (win-backs). That makes it ideal for diagnosing acquisition performance alongside unit economics—like whether your CAC Payback Period still makes sense at current conversion rates and pricing—and for separating “we grew because we acquired” from “we grew because existing customers expanded.” If you want to break the net figure into clean components, pair this with Expansion MRR, Contraction MRR, Churn Rate, and Churned MRR to see exactly which lever is driving (or killing) growth.
Formula
Example
Starting ARR: $3,000,000
New ARR (new customers): $350,000
Reactivation ARR: $25,000
Expansion ARR: $200,000
Contraction ARR: $60,000
Churned ARR: $90,000
Frequently Asked Questions
What’s the difference between Gross New ARR and Net New ARR in this calculator?
Gross New ARR is the ARR you add from new customers (plus reactivation ARR if you enable it). Net New ARR adjusts that for existing-customer movements by adding expansion and subtracting contraction and churn, so you see the true net change in ARR.
Why is my Net New ARR lower than Gross New ARR (or even negative)?
Because contraction and churn can outweigh your adds. If (Expansion + Gross New) < (Contraction + Churn), Net New ARR goes down—even if you closed new deals.
Where should I put “reactivated” customers—New ARR or Reactivation ARR?
If you track win-backs separately (churned customers who came back), toggle Include Reactivation ARR = Yes and enter it in Reactivation ARR. If you don’t track it separately, leave it off and keep New ARR as “new customers only.”
Should contraction and churn be entered as positive or negative numbers?
Enter them as positive ARR lost (e.g., 60,000), because the calculator subtracts them internally as losses.
Sources & Methodology