What is ARPU?
Average Revenue Per User (ARPU) measures how much revenue, on average, each active customer or account generates in a given period (month, quarter, or year). It’s a core monetization metric used in SaaS, subscriptions, and digital products to evaluate revenue quality, benchmark performance, and decide whether to focus on pricing, expansion revenue, or user growth.
Formula
Example
A SaaS business generates total revenue of $50,000 in a month from 4,000 active users. Using the formula, so each active user contributes $12.50 in monthly revenue; if the target ARPU is $25, current monetization is at 0.5x the target and there is a 50% gap to close through pricing, packaging, or deeper product usage.